Frequently Asked Questions
Everything you need to know about your Urban Carry gear.
How do I choose the right holster size for my firearm?
We provide a comprehensive sizing guide on each product page. Simply select your firearm's make and model from the dropdown menu to ensure a perfect, secure fit for your specific carry.
What materials are used in Urban Carry holsters?
Our holsters are handcrafted using premium, 100% saddle-grade American leather and high-quality hardware to ensure durability, comfort, and a professional aesthetic that improves with age.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Depending on your location, shipping usually takes between 3 to 7 business days via our standard delivery partners.
What is your return and exchange policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your holster, you can return it in its original condition for a full refund or exchange it for a different size.
Do you offer a warranty on your products?
Yes, we stand by our craftsmanship. All Urban Carry holsters come with a limited lifetime warranty against manufacturing defects in materials or workmanship.
How should I care for and maintain my leather holster?
To maintain the quality of the leather, we recommend occasional cleaning with a damp cloth and applying a high-quality leather conditioner to keep the hide supple and prevent cracking.